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Do I need to create an account?

No, you do not need to create an account to use the help desk. Your e-mail requests will automatically be saved by the help desk platform - there is no need to sign up for an account password.

However, by creating a help desk account you will gain access to all of your support information in a single location. All previous tickets connected to your e-mail account will be accessible through the help desk portal, allowing you to recall previous support requests.

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